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Last updated: October 3, 2026

Privacy Policy

Quartzo AI respects privacy and handles personal information with purpose, proportionality and security.

01

Information we collect

We collect information you choose to send us, such as name, email, company, project context and messages. We may also collect basic technical data, including IP address, browser, device, pages visited and timestamps.

02

How we use information

We use information to respond to contact requests, operate and secure the website, understand interest in Quartzo AI, improve our services and maintain business records.

03

Sharing

We use service providers for hosting, analytics, email, security and business operations. They process information only as needed to provide those services. We may disclose information when required by law or to protect our rights.

04

Retention

We keep information only for as long as needed for the purposes above, legal obligations, security, dispute resolution or legitimate business records.

05

Your rights

Depending on your location, including under the LGPD, you may request access, correction, deletion, portability, anonymization, information about sharing, or withdrawal of consent when consent is the applicable basis.

06

Connected social accounts (Quartzo Posts)

Quartzo Posts, our publishing tool at postiz.quartzo.ai, only accesses a social account (YouTube, Facebook, Instagram, Threads, LinkedIn and others) after its owner connects it through the platform's own authorization screen. From Google/YouTube we access the channel's basic profile, the videos you choose to upload and their metadata, and analytics of your own videos; from Meta we access the Pages and professional Instagram accounts you select, the posts you publish through us, and their engagement metrics. We use this data only to publish and schedule content you created, show its status and results to you, and reply to comments you choose to manage. We do not sell it, use it for advertising, or use it to train AI models, and humans only read it with your consent, for security, or to comply with the law. Access tokens are stored encrypted and removed when you disconnect the account. Quartzo Posts' use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements. To revoke access, disconnect the channel in Quartzo Posts or remove the app at https://myaccount.google.com/permissions or in your Facebook Business Integrations settings. To delete all data we hold from a connected account, email privacy@quartzo.ai with the subject "Data deletion"; we confirm and complete deletion within 30 days.

07

Contact

To exercise privacy rights or ask questions about this policy, contact us at privacy@quartzo.ai.

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All rights reserved. Privacy Policy.

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